Privacy notice
Last updated: [go-live date]
Gener + Photokitchen ("Gener", "we") runs gener.now. We're at 40 Teodoro Gener St., corner K-1st St., Kamuning, Quezon City. This page explains what we collect when you use gener.now, why, and what you can do about it, in line with the Data Privacy Act of 2012 (RA 10173).
What we collect
- Your name: the name you give when you order or book.
- Your mobile number and email: only if you choose to give them.
- Your orders and visits: what you ordered, when, at which table, and your tab totals.
- Your news choice: whether you said yes to our events and promos, and when.
- A sign-in on your phone: if you confirm your email, your phone remembers you so you don't have to type your details again.
We don't collect payment card details through gener.now.
Why we use it
- To take your orders and get them to the kitchen and bar.
- To email you a summary of your orders after your tab is closed.
- To recognise you when you come back and keep track of your visits, so we can thank our regulars.
- To handle your bookings and reply to your messages.
- To send you news on events and promos, only if you ticked the box.
We use your details because you gave them to us for these purposes. Where you said yes to news, we rely on your consent, and you can take it back anytime.
Who sees it
- Our Owner, Manager, and only the crew we specifically allow. Other crew see your name only.
- Companies that run our app and send our emails, only to do that job for us. Some of them may keep data on servers outside the Philippines.
We never sell your details, and we don't share them with other businesses for their marketing.
How long we keep it
We keep your details until you delete your account or ask us to remove them. Records we're required to keep by law, such as sales records, are kept for as long as the law requires.
Your rights
You can:
- ask what we hold about you and get a copy;
- correct anything that's wrong;
- stop our news anytime, using the unsubscribe link in any email or on your account page;
- delete your account. Tap "Delete my account" on your account page, or email us.
If you think we've mishandled your details, tell us first. You can also complain to the National Privacy Commission (privacy.gov.ph).
Guests under 18
gener.now sign-up is for guests 18 and over.
Contact us
Email [privacy email] or ask our staff for [name of privacy contact].
We may update this notice. When we do, we'll change the date at the top.